Terms of service

Effective Date: March, 22, 2025

Welcome to Soulmate ("Company," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our website (the "Site") and any services offered through it. By accessing or using the Site, you agree to these Terms. If you do not agree, you must discontinue use immediately.

1. Eligibility

To use this Site, you must be at least 21 years of age or 18 years of age with a valid medical marijuana card. By using the Site, you affirm that you meet these age requirements.

2. Compliance with New York State Law

All cannabis products sold by Soulmate comply with New York State laws and regulations. You agree to use our products in accordance with applicable local, state, and federal laws. Cannabis remains illegal under federal law, and you assume all risks associated with its possession and use.

3. Product Information & Purchases

  • All sales are final. We do not accept returns or refunds unless required by law.

  • Prices, product descriptions, and availability are subject to change at any time without notice.

  • You must present valid government-issued identification at the time of purchase or pickup.

  • We reserve the right to refuse service to any individual at our sole discretion.

4. Prohibited Uses

You agree not to:

  • Use the Site for any unlawful purpose.

  • Distribute or resell cannabis products obtained through Soulmate.

  • Use the Site in any way that disrupts its operation or infringes upon the rights of others.

  • Provide false or misleading information when making a purchase or inquiry.

5. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

6. Limitation of Liability

Soulmate is not responsible for any adverse effects, legal consequences, or other issues resulting from the use of cannabis products. Use them responsibly and in accordance with state law.

7. Third-Party Links & Services

The Site may contain links to third-party websites. We do not endorse or assume responsibility for any third-party content, services, or products.

8. Intellectual Property

All content on the Site, including text, graphics, logos, and trademarks, is the property of Soulmate or its licensors and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New York. Any disputes must be resolved in the state or federal courts of New York.

11. Contact Information

For questions regarding these Terms, please contact us at:
hello@soulmatebk.com

By using our Site, you acknowledge that you have read, understood, and agreed to these Terms of Use.

Location

237 Dekalb Avenue

Brooklyn NY 11205

Hours

Open everyday

Noon – 11pm

hello@soulmatebk.com

© 2025 Soulmate

All Rights Reserved.

DekalbCMM LLC | OCM-RETL-24-000241

For use only by adults 21 years of age and older. Keep out of reach of children and pets. In case of accidental ingestion or overconsumption, contact the National Poison Control Center hotline 1-800-222-1222 or call 9-1-1. Please consume responsibly. Cannabis is not recommended for use by persons who are pregnant or nursing. Concerned about your cannabis use? Text HOPENY, call 1-877-8-HOPENY, or visit oasas.ny.gov/HOPELine.

Location

237 Dekalb Avenue

Brooklyn NY 11205

Hours

Open everyday

Noon – 11pm

hello@soulmatebk.com

© 2025 Soulmate

All Rights Reserved.

DekalbCMM LLC | OCM-RETL-24-000241

For use only by adults 21 years of age and older. Keep out of reach of children and pets. In case of accidental ingestion or overconsumption, contact the National Poison Control Center hotline 1-800-222-1222 or call 9-1-1. Please consume responsibly. Cannabis is not recommended for use by persons who are pregnant or nursing. Concerned about your cannabis use? Text HOPENY, call 1-877-8-HOPENY, or visit oasas.ny.gov/HOPELine.

Location

237 Dekalb Avenue

Brooklyn NY 11205

Hours

Open everyday

Noon – 11pm

hello@soulmatebk.com

© 2025 Soulmate

All Rights Reserved.

DekalbCMM LLC | OCM-RETL-24-000241

For use only by adults 21 years of age and older. Keep out of reach of children and pets. In case of accidental ingestion or overconsumption, contact the National Poison Control Center hotline 1-800-222-1222 or call 9-1-1. Please consume responsibly. Cannabis is not recommended for use by persons who are pregnant or nursing. Concerned about your cannabis use? Text HOPENY, call 1-877-8-HOPENY, or visit oasas.ny.gov/HOPELine.

Location

237 Dekalb Avenue

Brooklyn NY 11205

Hours

Open everyday

Noon – 11pm

hello@soulmatebk.com

© 2025 Soulmate

All Rights Reserved.

DekalbCMM LLC | OCM-RETL-24-000241

For use only by adults 21 years of age and older. Keep out of reach of children and pets. In case of accidental ingestion or overconsumption, contact the National Poison Control Center hotline 1-800-222-1222 or call 9-1-1. Please consume responsibly. Cannabis is not recommended for use by persons who are pregnant or nursing. Concerned about your cannabis use? Text HOPENY, call 1-877-8-HOPENY, or visit oasas.ny.gov/HOPELine.